Checking your TV or Device

The model code is often shown on the front of your appliance (TV / DVD player etc) but this is not always the case.

If it is not shown on the front, or you are in any way uncertain about it, the proper model code will almost always be shown on a label afixed to the back or underside of the appliance. In most cases, the word "model", or "m/n" will appear in front of it.

Model numbers are often confused for serial numbers, or serial codes. Serial numbers are rarely of use when locating spare parts and are often much longer than the model code and may appear within or alongside a barcode.

Part codes can also be used in our searches. Part codes often appear on the outer case of your existing remote control, or may be identified as an accessory within your product's user manual.

If you've tried to locate your model or part code but are still unable to find it, we'd be happy to help you: